Support
We're here to help. Read below to find the fastest route to the support you need.
Questions about your product, trouble accessing your purchase, general feedback, or anything related to your experience with The Deep Reset.
Email us atsupport@mail.thedeepreset.comFor refund requests, billing disputes, order status, or any payment-related issue, please contact ClickBank directly — they process all payments on our behalf.
Contact ClickBank atwww.clkbank.comResponse time: We aim to respond to all product support enquiries within 1–2 business days (Monday–Friday). We read every message personally. For urgent billing or refund issues, please contact ClickBank directly for the fastest resolution — they operate 24/7.
Your order number — found in your ClickBank purchase confirmation email (subject: "CLKBANK Receipt for Order #..."). It typically begins with a series of letters and numbers.
The email address you used at checkout
A clear description of your question or issue, including what you were doing when the problem occurred and what device/browser you're using if it's a technical issue
Please check your spam or junk folder first — our confirmation emails sometimes end up there. The email will come from ClickBank with the subject "CLKBANK Receipt for Order #...". If you still can't find it after 30 minutes, please email us at support@mail.thedeepreset.com with the email address you used to purchase.
All refunds are processed through ClickBank. Visit www.clkbank.com and submit a refund request using your order number and email address. We offer a 90-day money-back guarantee — no questions asked. See our Refund Policy for full details.
This is normal. ClickBank is the authorised payment processor and retailer of record for all The Deep Reset purchases. All charges on your statement will appear as "CLK*BANK" or "ClickBank," not as "The Deep Reset" or "Altruistic Pte Ltd."
Our audio files are delivered in standard digital formats compatible with most modern devices. If you're experiencing playback issues, please try: (1) downloading the files to your device rather than streaming, (2) using a different media player or browser, (3) ensuring your headphones or speakers are functioning correctly. If the problem persists, please contact us at support@mail.thedeepreset.com with details of your device and the error you're experiencing.
Your purchase includes a personal, non-transferable licence for your individual use only. Sharing or distributing the audio files to others is not permitted under our Terms & Conditions. If others in your household wish to use the products, they would need to purchase their own licence.
Please contact ClickBank directly at www.clkbank.com with your order details. They have full visibility of all charges on your account and can resolve billing issues quickly. If you believe there has been an error, please also contact your bank to report an unauthorised charge if applicable.
ClickBank (Click Sales Inc.) is the authorised retailer and payment processor for all The Deep Reset purchases. ClickBank is a Delaware corporation located at 1444 S. Entertainment Ave., Suite 410, Boise, ID 83709, USA.
ClickBank's role as retailer does not constitute an endorsement or review of our products. For all payment, billing, and refund enquiries, please contact ClickBank at www.clkbank.com.