Privacy Policy

1. Who We Are

The Deep Reset is operated by Altruistic Pte Ltd, incorporated in Singapore. Our products are sold globally through ClickBank (Click Sales Inc.), a Delaware corporation that acts as the retailer of record for all purchases. References to "we," "us," or "our" refer to Altruistic Pte Ltd trading as The Deep Reset.

For all privacy-related enquiries, you may contact us at: support@mail.thedeepreset.com

2. Information We Collect

Information you provide directly:

• Name and email address provided at checkout or when contacting support
• Any information you voluntarily provide in communications with us

Information collected automatically:

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 5)

Information collected through ClickBank:

• ClickBank collects payment information (credit/debit card details, PayPal account) directly and securely. We do not receive, store, or process your full payment card details.
• ClickBank shares with us the information necessary to fulfil your order: your name, email address, and order details.

We do not collect sensitive personal information such as government identification numbers, health records, racial or ethnic origin, or financial account credentials.

3. How We Use Your Information

We use personal information for the following purposes:

• Order fulfilment: To deliver your purchased digital products and send your access confirmation
• Customer support: To respond to your questions, resolve issues, and provide technical assistance
• Transactional communications: To send purchase receipts, order updates, and essential account information
• Marketing communications: To send promotional emails about our products and offers, where you have opted in or where permitted by applicable law. You may opt out at any time.
• Analytics and improvement: To understand how our website and products are used, and to improve the customer experience
• Legal compliance: To comply with applicable laws, regulations, legal processes, and ClickBank's policies
• Fraud prevention: To detect, investigate, and prevent fraudulent transactions and other illegal activities

We do not sell, rent, lease, or trade your personal information to third parties for their own marketing purposes.

4. How We Share Your Information

We share personal information only in the following circumstances:

• ClickBank (Click Sales Inc.): As our payment processor and retailer of record, ClickBank receives and processes the personal data necessary to handle your purchase, refund, and support requests. ClickBank's privacy policy governs data collected during their checkout process.
• Email service providers: We use third-party email platforms to deliver order confirmations and, where applicable, marketing communications. These providers process email addresses on our behalf under confidentiality obligations.
• Analytics providers: We may share anonymised or aggregated data with analytics services to understand website traffic and behaviour. No personally identifiable information is shared for this purpose.
• Legal requirements: We may disclose personal information if required by law, court order, or other governmental or regulatory authority, or to protect our rights, property, or safety, or that of our customers or others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity, subject to the same privacy protections.

All third-party service providers who receive personal data on our behalf are contractually required to keep it confidential and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to function properly and improve your experience. Cookies are small text files placed on your device.

Types of cookies we use:

• Essential cookies: Required for the website to function. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website. Data is aggregated and anonymous.
• Marketing/tracking cookies: Used to deliver relevant advertising and track the effectiveness of our campaigns. ClickBank may set cookies related to their checkout and order tracking systems.

You may control or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our website. To opt out of interest-based advertising, you may visit optout.aboutads.info.

6. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Purchase records: Retained for a minimum of seven (7) years for accounting and legal compliance purposes
• Customer support communications: Retained for up to three (3) years after the last interaction
• Marketing consent records: Retained for as long as you remain subscribed, plus an additional period to comply with record-keeping requirements

When personal information is no longer needed, we securely delete or anonymise it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you
• Correction: The right to request correction of inaccurate or incomplete information
• Deletion: The right to request deletion of your personal information, subject to legal retention requirements
• Portability: The right to receive your data in a machine-readable format
• Objection: The right to object to certain processing activities, including direct marketing
• Opt-out of marketing: You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly

California residents (CCPA/CPRA): If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act, including the right to know what personal information we collect, the right to delete, the right to correct, and the right to opt out of the sale or sharing of personal information. We do not sell personal information. To exercise your California privacy rights, please contact us at support@mail.thedeepreset.com.

EU/UK residents (GDPR): If you are located in the European Economic Area or United Kingdom, you have rights under the General Data Protection Regulation. Our lawful basis for processing your data is typically contractual necessity (to fulfil your order), legitimate interests (to improve our services), or your consent (for marketing). You have the right to lodge a complaint with your local supervisory authority.

To exercise any of these rights, please contact us at support@mail.thedeepreset.com. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, use, disclosure, alteration, or destruction. These measures include:

• HTTPS encryption for all data transmitted between your browser and our website
• Restricted access to personal data on a need-to-know basis
• Regular review of our security practices

All payment transactions are processed exclusively through ClickBank's secure, PCI-DSS compliant infrastructure. We never receive or store your full payment card details.

While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

9. International Data Transfers

Altruistic Pte Ltd is incorporated in Singapore. Your personal information may be transferred to, stored, and processed in Singapore, the United States (via ClickBank and our service providers), and other countries where our service providers operate. By using our website or purchasing our products, you consent to this transfer.

Where we transfer data internationally, we take steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites, including ClickBank's checkout pages. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices or content of third-party sites.

11. Children's Privacy

Our products and website are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected personal information from a person under 18 years of age, we will take prompt steps to delete that information. If you believe we have collected information from a minor, please contact us immediately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the "Last updated" date at the top of this page. For material changes, we will provide more prominent notice, which may include an email notification to the address associated with your account.

Your continued use of our website or products after any changes to this policy constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

For order-related and payment enquiries, please contact ClickBank directly at www.clkbank.com.